About the role:

As an appraiser at Arcavindi, you will appraise customers' items on a daily basis, collaborating with specialists and your team leader to assist you in making informed decisions. You will work independently as part of a larger appraisal team, striving to meet and exceed KPI targets. You will receive ongoing training and development throughout your day-to-day duties and from specialists. As an appraiser, you will always be learning, as anything could come through in a customer's box, and you will see things you have never seen before, even after years of experience.

Key Goals and Objectives

• Build up a comprehensive knowledge of vintage and antique items, including gold, silver, watches, jewellery, medals, toys, cameras, and other related categories.
• Accurately appraise 25-30 customer boxes every day.
• Ensure a quality control rate of at least 95% with no major errors, supported by routine audits from your team lead.
• Manage and maintain box acceptance rate, in line with the department's key performance indicators (KPIs).

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Skills, Knowledge and Expertise

In your first three months you will:

• Learn how to appraise a diverse range of vintage and antique items.
• Receive and engage in training on a large range of product categories.
• Collaborate closely with your team leader and others across the team to support your learning and growth.
• Appraise 23-25 boxes per day.
• Attend regular one-to-one meetings with your team leader to discuss your progress and key performance indicators (KPIs).
  
  

In your first six months you will:

• Become an established member of the team, improving on your first three months' performance.
• Develop more in-depth knowledge of various categories.
• Maintain a quality control rate (QC%) of 95%+.
• Keep acceptance rate in line with department KPIs.

Key Responsibilities:

• Accurately, carefully, and efficiently appraise customers' items.
• Keep the work environment clean and tidy.
• Be open to changes in processes or environments and embrace them, bringing any new ideas to your Team Lead to improve the working environment and efficiency.
• Inform your manager immediately if you notice any health and safety concerns.
• Take advantage of self-learning opportunities and those provided to you.
  

Essential Skills and Experience:

• Enthusiastic about vintage and antique products.
• Displays meticulous attention to detail.
• Proficient in accurate data entry.
• Exhibits strong multitasking abilities.
• Communicates effectively with diverse teams and departments.
• Adapts well to changes in the work environment.
• Values continuous learning.
• Exhibits punctuality and reliability.
• Demonstrates competence in IT skills.
• Able to perform tasks that may involve lifting boxes up to 25kg.
• Having prior experience in the jewellery or antiques trade would be beneficial but not essential.

✨ We’re proud to be an equal opportunity employer.We’re building a workplace where everyone feels heard, valued, and empowered to be their authentic self. Diversity fuels our creativity, innovation, and success – and we welcome applicants from all backgrounds, perspectives, and experiences.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – your unique strengths might be exactly what we need. And if you need any adjustments during the hiring process, just let us know – we’re here to support you.