About the Role:

As Facilities Manager, you will oversee the daily operations of our facility in Arnhem, ensuring that inventory, shipping, goods receiving, and overall operations run smoothly. You will be responsible for maintaining a safe and compliant work environment, managing the facility’s technical systems, and driving continuous improvements in processes.

This is a hands-on role where you’ll need to be adaptable, able to manage unexpected disruptions and keep operations running on time. You’ll also play a key role in managing relationships with internal teams and external stakeholders, ensuring that expectations are clearly communicated and met.

Key Goals and Objectives:

• Ensure the efficient management of inventory, shipping, and the goods receiving process to support daily operations
• Plan, organise, and coordinate your role’s daily operations while maintaining flexibility to respond to any unexpected issues
• Ensure compliance with safety standards and maintain a safe and clean working environment for all team members
• Maintain high operational standards and provide effective troubleshooting when issues arise
• Build and maintain strong working relationships with internal teams and external stakeholders to ensure smooth operations

Key Responsibilities

• Oversee the daily operations of the facility, including inventory management, shipping, and goods receiving
• Ensure accurate inventory counts and take ownership over discrepancies, resolving them in a timely and efficient manner
• Conduct safety inspections regularly and maintain an accident register, ensuring compliance with health and safety regulations
• Communicate effectively with internal teams and external stakeholders, ensuring expectations are clearly conveyed and met
• Proactively identify inefficiencies in operations and plan and implement improvements to drive productivity and operational excellence
• Manage technical systems, such as barcode scanning, alarm systems, and CCTV, ensuring their functionality and troubleshooting any issues as needed
• Respond to faults, disruptions, and challenges in a timely and effective manner, ensuring minimal impact on operations
• Plan and coordinate around unexpected events or delays, ensuring deadlines are met while maintaining quality standards
• Be the first point of contact for external shareholders, customers, and internal staff, maintaining professionalism and approachability at all times
• Build and maintain strong working relationships with colleagues, stakeholders, and clients to ensure effective collaboration and success

Skills, Knowledge and Expertise

Essential Skills and Experience:

• Proven experience in facilities management, preferably in a warehouse or similar operational environment
• Strong attention to detail, with the ability to ensure accurate inventory management and resolve discrepancies quickly
• In-depth knowledge of compliance and safety standards, with a strong track record in maintaining a safe work environment
• Effective communication skills, with the ability to convey expectations clearly to internal and external parties
• Strong problem-solving capabilities, with the ability to identify issues and implement solutions in a timely manner
• Familiarity with warehouse technologies, such as barcode scanning systems
• Familiarity with technical systems, including alarm systems and CCTV
• Excellent time management skills, with the ability to plan and adapt to unexpected disruptions
• A personable and approachable nature, able to build rapport with colleagues and external stakeholders
• Strong organisational and coordination skills, with the ability to meet deadlines and ensure operational efficiency
  
  

Desirable Skills and Nice to Haves:

• Experience with regional operations within retail or logistics industries
• Technical background in managing facility-related technologies or systems
• Prior experience in managing facilities for a growing or scale-up business
• Knowledge of operational processes in a high-performance environment

✨ We’re proud to be an equal opportunity employer.We’re building a workplace where everyone feels heard, valued, and empowered to be their authentic self. Diversity fuels our creativity, innovation, and success – and we welcome applicants from all backgrounds, perspectives, and experiences.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – your unique strengths might be exactly what we need. And if you need any adjustments during the hiring process, just let us know – we’re here to support you.