About the business:
We’re excited to launch our UK business, Vintage Cash Cow, in Europe, and we’re currently setting up our European sister company, Arcavindi, out of a fantastic space just outside of Arnhem, in order to accommodate all business operations and our ever growing team. This warehouse will fulfill orders for the Netherlands, Germany, and France and we’re looking for experienced Customer Service Advisors to build and support this growth!
About the team:
At arcavindi, our Customer Engagement Centre (CEC) team is at the forefront of delivering exceptional customer service by creating an excellent customer journey with our customers and supporting our mission to revolutionise the buying and selling of vintage, valuable and unique items.
We’re growing rapidly – and this is only the beginning. This is your chance to join early in something seriously exciting.
You’ll be part of a team uncovering vintage and antique treasures every single day. Our amazing customers send us fascinating items from all over the country – and you’ll help give them a second life.
You’ll be contributing to something that truly matters. We’re building a sustainable, circular company that helps people declutter with ease – while finding new homes for pre-loved pieces.
The tools, resources, and support you need to succeed and grow. We’re big believers in self-improvement and will back you to become the best version of yourself.
A collaborative and supportive team. We’ve got each other’s backs, and we work hard to create a space where everyone feels safe, included, and inspired.
25 days of annual leave, plus great benefits. Because time to rest is just as important as time to shine.
Daily lunch with the team – on us! No need to pack a lunch, we’ve got you covered.
A fun, inclusive, and thoughtful company culture. Where everyone feels seen, heard, and valued.
Receive a free shipping package with a brochure explaining what to pack for maximum value.
Add gold, silver, and other valuable items, attach the shipping label, and take it to a shipping point.
Our appraisers and experts will assess your items and send you an offer within 7 business days.
Accept the offer and your money will be transferred. Decline it and we will return everything free of charge.
Is your dream job not currently listed? No worries! You can always send an open application.
Please note that this is a typical process, though it may vary per role.
We currently have your application and details in our inbox. Our team will soon review them, assessing your qualifications, skills, and experience against the role’s requirements.
If your application fits, we’ll invite you for a short phone or video call to get to know you and talk about the role.
If you move forward, you may have a video interview with a Subject Matter Expert to dive deeper into your skills and the role’s specifics.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.