We’re thrilled to expand Vintage Cash Cow from the UK into Europe with our new sister company, Arcavindi. To support this growth, we’ve set up a brand-new Customer Engagement Centre just outside of Arnhem. From here, we serve customers across the Netherlands, Belgium, Germany, and France, offering a seamless experience in buying vintage, valuable, and unique items.
As we scale rapidly, backed by VC firms like Dutch Founders Fund and Airbridge Equity Partners, we’re looking for Customer Service Advisors who are passionate about delivering outstanding customer experiences.
As a Customer Service Advisor, you’ll be the voice of Arcavindi, ensuring that every customer interaction is smooth, enjoyable, and memorable. You'll handle inquiries, guide customers through our process, and contribute to our mission of revolutionizing the buying and selling of pre-loved valuables in the German Market.
If you’re excited about shaping the future of customer engagement in reCommerce, apply now and be part of Arcavindi’s journey!
✨ We’re proud to be an equal opportunity employer.We’re building a workplace where everyone feels heard, valued, and empowered to be their authentic self. Diversity fuels our creativity, innovation, and success – and we welcome applicants from all backgrounds, perspectives, and experiences.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply – your unique strengths might be exactly what we need. And if you need any adjustments during the hiring process, just let us know – we’re here to support you.
We’re growing rapidly – and this is only the beginning. This is your chance to join early in something seriously exciting.
You’ll be part of a team uncovering vintage and antique treasures every single day. Our amazing customers send us fascinating items from all over the country – and you’ll help give them a second life.
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You’ll be contributing to something that truly matters. We’re building a sustainable, circular company that helps people declutter with ease – while finding new homes for pre-loved pieces.
The tools, resources, and support you need to succeed and grow. We’re big believers in self-improvement and will back you to become the best version of yourself.
A collaborative and supportive team. We’ve got each other’s backs, and we work hard to create a space where everyone feels safe, included, and inspired.
25 days of annual leave, plus great benefits. Because time to rest is just as important as time to shine.
Daily lunch with the team – on us! No need to pack a lunch, we’ve got you covered.
A fun, inclusive, and thoughtful company culture. Where everyone feels seen, heard, and valued.
Staat jouw dream job er op dit moment niet tussen? No worries! Je kunt altijd een open sollicitatie sturen.
Is your dream job not currently listed? No worries! You can always send an open application.
Please note that this is a typical process, though it may vary per role.
Application Received & Reviewed:
We currently have your application and details in our inbox. Our team will soon review them, assessing your qualifications, skills, and experience against the role’s requirements.
Intro Chat:
If your application fits, we’ll invite you for a short phone or video call to get to know you and talk about the role.
Skills Interview:
If you move forward, you may have a video interview with a Subject Matter Expert to dive deeper into your skills and the role’s specifics.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
