About the Team and Business:
Arcavindi makes it easy for people in the Netherlands, Belgium, Germany, and France to sell their old gold, silver, jewellery, watches, cameras, and other valuable items. We are trusted by over 500,000 customers who rely on us to find a new home for their possession, and get paid for it. Our simple process lets customers declutter in just a few easy steps: order a free pack, send in their items with the prepaid label, and receive a quick and fair offer. If they accept, they are paid the same day. If not, their items are returned free of charge.
About the role:
With continued success within our UK operation and now big plans for European growth, we’re looking for a Merchandise Director to help propel us into the next phase. Within this role, you will be tasked with overseeing the process from the moment a box is purchased, and enters our warehouse, breaking it down, through to curating its items into resellable pieces, all whilst managing all associated sales and trading operations. Your focus will be on building strong processes around how we curate and sell through the right channels (e.g., online, auctions & traders), and ensuring the best possible value for the products and a second life for all of the pieces we’re sent.
Whilst we have an incredibly effective merchandise process operating in the UK, this is an amazing opportunity to roll up your sleeves and build from the ground up an efficient, dynamic, and scalable operation here in Europe. You will need to build and lead an exceptional team, analyse the output of our different sales channels, manage internal and external relationships, including negotiations and relations with our traders and auction houses. As we scale, consistency and quality across the operation will be key to our success, so you’ll need to learn from the UK operation, as well as lean upon your varying experience to make sure we’re building strong foundations from the onset..
You'll also need to be data driven and resilient in dealing with the complexities of a wide range of SKUs and the demands of internal goals and external relationships, ensuring smooth operations and continuous learning as we grow in this market.
Key goals and objectives:
We’re growing rapidly – and this is only the beginning. This is your chance to join early in something seriously exciting.
You’ll be part of a team uncovering vintage and antique treasures every single day. Our amazing customers send us fascinating items from all over the country – and you’ll help give them a second life.
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You’ll be contributing to something that truly matters. We’re building a sustainable, circular company that helps people declutter with ease – while finding new homes for pre-loved pieces.
The tools, resources, and support you need to succeed and grow. We’re big believers in self-improvement and will back you to become the best version of yourself.
A collaborative and supportive team. We’ve got each other’s backs, and we work hard to create a space where everyone feels safe, included, and inspired.
25 days of annual leave, plus great benefits. Because time to rest is just as important as time to shine.
Daily lunch with the team – on us! No need to pack a lunch, we’ve got you covered.
A fun, inclusive, and thoughtful company culture. Where everyone feels seen, heard, and valued.
Receive a free shipping package with a brochure explaining what to pack for maximum value.
Add gold, silver, and other valuable items, attach the shipping label, and take it to a shipping point.
Our appraisers and experts will assess your items and send you an offer within 7 business days.
Accept the offer and your money will be transferred. Decline it and we will return everything free of charge.
Is your dream job not currently listed? No worries! You can always send an open application.
Please note that this is a typical process, though it may vary per role.
We currently have your application and details in our inbox. Our team will soon review them, assessing your qualifications, skills, and experience against the role’s requirements.
If your application fits, we’ll invite you for a short phone or video call to get to know you and talk about the role.
If you move forward, you may have a video interview with a Subject Matter Expert to dive deeper into your skills and the role’s specifics.
Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.
